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Issue 47

Issue 47 | July 2023

Favorite Shop Issue 47 Shops
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Los Cabos

Welcome to Los Cabos! Located on the southern tip of Mexico's Baja California Peninsula, Los Cabos is one of the most popular vacation destinations in North America today – especially between the months of May…

Issue 47 | July 2023

Issue 47 Key Story Operations Shops
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Spanish duty-free Tender: Playing the Grand Slam

Heralded as the biggest duty-free tender in history, the tender for the renewal of Dufry's duty-free concession at Spanish airports has mobilized many internal resources at Dufry.

Issue 47 | July 2023

Issue 47 North America Operations Regional News Shops
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New duty-free Contract and Extended duty-paid Presence for Hudson at Boston Logan International Airport

Dufry's subsidiary Hudson has been awarded a three-year extension to its duty-paid business and a new 12-year duty-free contract at Boston Logan International Airport (BOS). The new contract, announced in early May, will see Hudson…

Issue 47 | July 2023

Issue 47 World-Class
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Autogrill: Best in Media Communication

Autogrill has obtained the BIC - Best in Media Communication certification for the work done in 2022 with all its communication activities. The company and the Communication Department have received this award for the 4th…

Issue 47 | July 2023

Editorial Issue 47
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One Team to Deliver the Travel Experience Revolution

THANKS, THANKS AND THANKS.

Issue 47 | July 2023

Brands EMEA Issue 47 Operations Regional News Shops
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RoSPA Gold Medal Award for 8th Year Running

Demonstrating its commitment to health and safety excellence, World Duty Free, operating brand of Dufry in the UK, was the winner, for the 8th year running, of the RoSPA (Royal Society for the Prevention of…

Issue 47 | July 2023

EMEA Issue 47 Operations Regional News Shops
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The Return of (the) Boss

Dufry has inaugurated a 136 m2 new BOSS boutique at Zurich International Airport. The store is located in the Level 2 Departures Terminal. The new BOSS DNA is presented in what the company called “a…

Issue 47 | July 2023

Issue 47 Latin America Operations Regional News Shops
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Inauguration of the Expanded Sangster Airport duty-free Store

Following the completion of its new 1,586 m² main duty-free store at Sangster International Airport (SIA) in Jamaica, representatives of Dufry, MBJ Airports Limited (MBJ) and other dignitaries met in April for its official inauguration.

Issue 47 | July 2023

Issue 47 North America Operations Regional News Shops
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Inauguration of Firehouse Subs at Jacksonville Int. Airport

HMSHost opened a new Firehouse Subs restaurant at Jacksonville International Airport in Maryland in March. This is the third restaurant HMSHost has inaugurated at the Florida airport over the past year, following the opening of…

Issue 47 | July 2023

EMEA Issue 47 Operations Regional News Shops
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A Travel Experience Revolution in Helsinki

Mid March we learned about another contract win for HMSHost International, on this occassion in Helsinki airport: a four-outlet contract in a six-year term that will serve to introduce four new brands by early 2024.…

Issue 47 | July 2023

Interviews Issue 47 Latin America People
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Raising the Bar

In this issue of Dufry World, Enrique Urioste, President & CEO Latin America, invites us to discover one of the regions where Dufry enjoys a solid leadership position and where he is facing the challenge…

Issue 47 | July 2023

Issue 47 Operations Shops World-Class
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airasia shop partners with Dufry

airasia shop, the online duty-free shopping platform of Malaysia's low-cost carrier AirAsia, has partnered with Dufry to expand the airasia shop offering with more than 1,000 new duty-free products. airasia shop customers can now pre-order…

Issue 47 | July 2023

EMEA Issue 47 Operations Regional News Shops
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The High of Helping a Great Cause

Our colleagues in the UK love challenges and achieving seemingly elusive goals. And I don't mean challenges in terms of sales or business performance, but actions that go beyond the borders of our stores.

Issue 47 | July 2023

EMEA Issue 47 Operations Regional News Shops
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Heathrow to Host First Permanent Valentino Make-up Counter in Travel Retail Europe

Dufry´s store in Heathrow Terminal 5 will be one of the first airport locations in Europe to feature a permanent Valentino make-up counter, and a second permanent counter will follow shortly in Dufry´s main store…

Issue 47 | July 2023

EMEA Issue 47 Operations Regional News Shops
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Hellenic Duty Free Shops to Plant 20,611 Trees

Hellenic Duty Free Shops, Dufry's operating brand in Greece, and One Tree Planted, a non-profit organization dedicated to global reforestation, have joined forces in a great initiative to celebrate Earth Month in May.

Issue 47 | July 2023

EMEA Issue 47 Operations Regional News
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HMSHost International Expands in Qatar

HMSHost International has further expanded its presence in the Middle East through a joint venture with Qatar Airways at Hamad International Airport (HIA) in Doha. With 20 of our partnership’s 24 stores now officially open,…

Issue 47 | July 2023

Digital EMEA Issue 47 Operations Regional News Shops
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A Day at the Races

It sounds a bit like the famous title of the Marx Brothers' 1937 comedy. In fact, we only borrowed the title of the movie to illustrate what a brand partnership is and the added value…

Issue 47 | July 2023

Issue 47 Operations Shops World-Class
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Global Travel Retail Launch of Sol de Janeiro with Dufry

L'Occitane Group and Dufry have partnered for the global travel-retail launch of Brazilian-inspired premium beauty brand Sol de Janeiro.

Issue 47 | July 2023

Asia Pacific Issue 47 Operations Regional News Shops
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Wolfgang Puck Kitchen + Bar Lands at Bali

In March, HMSHost International has officially unveiled Wolfgang Puck Kitchen + Bar in the international airside zone at Bali Ngurah Rai International Airport.

Issue 47 | July 2023

Brands EMEA Issue 47 Operations Regional News Shops
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Glenmorangie’s New Campaign Comes Alive at Madrid Airport

Moët Hennessy Travel Retail Europe has launched a series of creative activations across six airports to support the new Glenmorangie "It's Kind of Delicious and Wonderful" campaign. The first of these vibrantly colourful and highly…

Issue 47 | July 2023

Issue 47 Operations Shops World-Class
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Haute Parfumerie Concept Makes its World Debut in Zurich

May saw the launch of the Haute Parfumerie concept, with the first store being officially inaugurated at Zurich Airport. This luxurious space showcases a collection of the most sought after and premium fragrances, and has…

Issue 47 | July 2023

Brands Issue 47 Operations Shops World-Class
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Olaplex Lands in Travel Retail Thanks to Dufry

Dufry has done it again! Olaplex, known as the number one brand in prestige haircare, is making its debut in travel-retail with Dufry, starting with 12 UK locations including Heathrow, Gatwick, Manchester, Stansted, Liverpool, Birmingham…
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