Issue 40 - September 2021
Dufry Renews Cardiff Airport Contract for 12 Years
Dufry has successfully extended its contract to operate the tax and duty-free store at Cardiff Airport in Wales for a further 12 years, following a successful partnership for the past 20 years.
The store currently operates under Dufry’s Nuance branding, but as part of the store redevelopment plans it will be re-branded as World Duty Free. This year, some initial improvements will be made to the 670 m2 store with plans for further refurbishment throughout the partnership.
The store will retain its walkthrough format and the retail space will be more focused on the duty-free offer and the core categories of beauty, liquor, confectionery and tobacco.
A new in-demand feature that will be introduced to the Cardiff store is the Reserve & Collect service, which allows customers to browse online and pre-order their products any time between 1 month and 24 hours before they fly and then collect them on departure. This makes a significantly wider range of brands and products from the UK assortment available to customers, including many that aren’t available to purchase in the Cardiff store.