Issue 40 - September 2021
Dufry Renews Cardiff Airport Contract for 12 Years


Dufry has successfully extended its contract to operate the tax and duty-free store at Cardiff Airport in Wales for a further 12 years, following a successful partnership for the past 20 years.
The store currently operates under Dufry’s Nuance branding, but as part of the store redevelopment plans it will be re-branded as World Duty Free. This year, some initial improvements will be made to the 670 m2 store with plans for further refurbishment throughout the partnership.
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The store will retain its walkthrough format and the retail space will be more focused on the duty-free offer and the core categories of beauty, liquor, confectionery and tobacco.
A new in-demand feature that will be introduced to the Cardiff store is the Reserve & Collect service, which allows customers to browse online and pre-order their products any time between 1 month and 24 hours before they fly and then collect them on departure. This makes a significantly wider range of brands and products from the UK assortment available to customers, including many that aren’t available to purchase in the Cardiff store.